What we measure
Two indicators at most, for example the time spent, agreed before signing: the starting point first, then the gain.
Develop · One or more independent processes
Process Agent
Hand an entire process over to an AI agent, decisions included, checked against 15 to 30 of your real cases.
- Price
- Custom quotePriced after the free Scoping Meeting
- Timeframe
- 3 weeks for one process
- Scope
- One or more independent processes
The need01
Who is it for, and when?
“Entering our orders takes us a day a week.” That problem is a process.
An end-to-end process
Three to six tasks linked together, from the trigger to the result, with at least one decision.
Well-defined processes
One or more independent processes to hand over, without waiting to cover an entire business domain.
Knowledge of the exceptions
Someone in your company who knows the exceptions, not just the general rule.
With or without an audit
-
No audit
Your process is clear
Its tasks and rules are known: the Scoping Meeting is enough to set the scope, then you receive your quote within 7 days.
- Scoping Meetingfree
- Your quote
- Process Agent
-
No audit
It is only complex because of its connections
A tool with no ready-made connection, file exports: we check these connections during the Scoping Meeting.
- Scoping Meetingwith a technical check
- Your quote
- Process Agent
-
Audit first
It is complex because of its rules, edge cases or data
Or you want to understand before committing: the Process Audit examines it in depth and gives you the price of what comes next.
- Process Audit1 to 2 weeks
- Your quote
- Process Agent
The process02
What a process covers
Pick a business domain: one of its processes, its tasks, its decision.
Business domain · Orders and deliveries
-
ProcessProcess an order4 tasks, 1 decision
- Read the order
- Check it
- Complete?
- Enter it
- Confirm to the customer
Incomplete order: the agent hands it to your team, with what is missing.
Business domain · Invoicing and collection
-
ProcessChase unpaid invoices3 tasks, 1 decision, 1 check
- Spot late payments
- Sensitive customer?
- You approve the reminder
- Send the reminder
- Schedule the next one
Sensitive customer: the agent prepares the reminder, your team approves it.
Business domain · Human resources
-
ProcessOnboard an employee3 tasks, 1 decision, 1 check
- Prepare the contract
- You approve the contract
- Create their accounts
- Equipment ready?
- Send the welcome booklet
Equipment not ready: the agent alerts the department concerned and follows up.
Business domain · Customer service
-
ProcessHandle a complaint3 tasks, 1 decision, 1 check
- Log the complaint
- Review the file
- Goodwill gesture?
- You approve the gesture
- Reply
Goodwill gesture: the agent proposes, your team decides.
Business domain · Purchasing
-
ProcessPlace the order3 tasks, 1 decision, 1 check
- Prepare the order form
- Check the budget
- Above the threshold?
- You approve the order
- Send it to the supplier
Above the threshold: the order waits for your manager’s approval.
Business domain · Pre-sales
-
ProcessPrepare a quote4 tasks, 1 decision, 1 check
- Gather the need
- Price the lines
- Discount granted?
- Format it
- You review the quote
- Send it
Discount requested: the agent prepares the quote, your salesperson decides on the discount.
- Process
Several steps, with decisions
Linked tasks; your team takes over when a case is out of the ordinary.
Process Audit - Task
One trigger, one action, one result
No decision along the way: an email arrives, its details are entered into your tool.
Task Automation
Deliverables03
What you get
An agent in service within the tools you already use.
The process analysis
Decisions and special cases included.
The set-up within your tools
Access, and the instructions the AI follows.
Checks against 15 to 30 of your real cases
To make sure it answers correctly.
The rules for handing over to a person
When the agent does not know, it passes it on.
Two demonstrations along the way
Then final approval, with two rounds of corrections.
The measured gain
Your indicators measured before, then after go-live.
The documentation and the onboarding
The code, the instructions and the connections
They belong to you.
Methodology04
Our method, step by step
Three weeks for one process, four to five for two; beyond that, as quoted.
- At the startAnalysisthe process, its decisions, its special cases; two indicators at most
- In two-week stagesSet-upa demonstration at each stage
- Before go-liveChecksagainst your real cases
- In 3 weeksGo-live and onboardinga 60 to 90-minute remote session, and a simple fact sheet
What we expect from you
Price05
How is the price set?
Based on your case, after a free Scoping Meeting. No surprises.
What makes the price vary
Your price in three steps
- 01
The Flash Diagnostic
Two minutes online, free: your starting point, straight away.
- 02
The Scoping Meeting
One free hour: we look at your case and what it takes.
- 03
Your detailed quote
The price agreed with you before we start, running costs included. No surprises.
Good to know
Your data
Sovereignty level 1 (European)Included as standard
Your data does not leave Europe.
Sovereignty level 2 (France)Optional
Your data does not leave France: the whole chain checked, a written commitment, re-checked every year.
Sovereignty level 3 (In-house)On request, after a study
Your data does not leave your premises: dedicated infrastructure, at your expense.
The framework06
A measured gain, a clear scope
The scope of the offer
Process Agent or Business Agents?
Process Agent2 processes, no business foundation
Process 1
Process 2
Two processes handled, each on its own: they do not talk to each other.
Each on its own
- Its own rules
- Its own connected tools
- Its own human check
Business Agents2 processes + business foundation
Process 1
Process 2
Two processes, and everything that makes them work together:
The business foundation
- What the processes pass on to each other
- Knowledge of your business
- Human approval
- Three connected tools
- The link to your Company Brain, if you have one
The follow-up07
What comes next
- Another independent process Process AgentIn the same quote, or later
- An entire business domain is at stake Business Agents4 to 6 weeks
- Keeping your process working properly Monitoring3-month commitment, then monthly
Control, page by page
Free · no commitment
Where to start? Two minutes to find out.
The Flash Diagnostic points you in the right direction; for a clear process, the Scoping Meeting is enough: your quote within 7 days, with no audit.
- 2 minthe Flash Diagnostic, online
- 1 hthe Scoping Meeting, free
- 72 hyour written report
FAQ08
Your questions
Can the price go up along the way?
No, as long as the scope does not change. The price is agreed with you in the quote, before we start, once the scope has been counted during the Scoping Meeting, or during the audit when one is needed: which tasks or processes, how many tools to connect, which human checks. It does not change after that.
A small deviation in scope is absorbed at no extra cost. If a new need appears along the way, we flag it to you and you decide whether to add it: nothing is invoiced beyond the order without your written agreement.
What does the agent do when it cannot answer?
It says so, and hands over. Instead of inventing, it passes the request on to the right person, with a summary of the exchange. The hand-over rules are written during scoping: for a given type of case, or beyond a threshold of doubt, the agent stops and passes it on.
So that it does not invent, it answers only from your sources (your terms, your products, your timeframes), never beyond them. These rules for handing over to a person come with every Process Agent and with Business Agents.
Is onboarding for our teams included?
Yes, with the Process Agent, Business Agents and the Company Brain. After go-live, a 60 to 90-minute group session, held remotely: a demonstration in your environment, then exercises on your cases. For an agent, your teams see what to ask it, what not to entrust to it and what to do if it gets it wrong. You keep a simple onboarding fact sheet. Task Automation includes the documentation and the handover. AI Assistant Setup includes one onboarding session per team, on the tool and its assistants. An extra session, for other teams, is priced separately; general AI training is not included.
What if the project stalls along the way?
The rules are written in advance, depending on what is blocking:
- an access right or a planned piece of information is missing: the build is paused until it arrives. That is why access is obtained before the start;
- an audit concludes that the build is not feasible: we stop there, and you keep the file you have paid for;
- the scoping of a Process Agent shows that it needs the knowledge of its entire business domain: we tell you before going further, and propose Business Agents, preceded by the Domain Audit. You decide.
What does the Process Agent offer include?
The Process Agent offer includes putting into service, within your current tools, an AI agent that handles a process end to end: three to six linked tasks, decisions and special cases included. Any audit, when one is needed, is paid separately. You get:
- the framing of the process and its special cases;
- the set-up within your tools, with up to two tools connected;
- checks against 15 to 30 of your real cases, and the rules for handing over to a person;
- two demonstrations, then final approval, with two rounds of corrections;
- two indicators at most, measured before and after;
- the documentation and an onboarding session;
- the code, the instructions and the connections, which belong to you.
Process Agent or Business Agents: which should we choose?
Choose the Process Agent for one or more independent processes, and Business Agents for several processes in the same business domain (a department, a part of your business) that share the same rules, the same vocabulary and the same person in charge. For two processes:
- the Process Agent handles each of them on its own, with its own rules, its own connected tools and its own human check: they do not talk to each other;
- Business Agents add the business foundation that makes them work together: what they pass on to each other, knowledge of your business, human approval, three connected tools and the link to your Company Brain, if you have one. They always start with the Domain Audit.
The free Scoping Meeting settles the question with you.
Can we hand several processes over to the Process Agent?
Yes: the Process Agent can take on several processes, with no upper limit, as long as they remain independent of one another. The price follows their number: each additional independent process is added to the quote.
- How to count: a process links three to six tasks; beyond six, it counts as two.
- Timeframes: three weeks for one process, four to five for two; beyond that, they are set out in the proposal.
- Monitoring, optional, is counted per process.
As soon as processes belong to the same business domain (a department, a part of your business) and share its rules, the right offer is Business Agents, always preceded by the Domain Audit.
What examples of processes can be handed over to a Process Agent?
The Process Agent handles processes such as processing an order, chasing unpaid invoices, handling a complaint, placing a supplier order or preparing a quote: three to six linked tasks, with at least one decision along the way. In each one, a case goes back to a person:
- processing an order (reading it, checking it, entering it, confirming it to the customer): if incomplete, it goes to your team with what is missing;
- chasing unpaid invoices: for a sensitive customer, the agent prepares the reminder and your team approves it;
- handling a complaint: for a goodwill gesture, the agent proposes and your team decides;
- placing a supplier order: above a threshold, it waits for your manager’s approval;
- preparing a quote: if a discount is requested, the agent prepares the quote and your salesperson decides on the discount.