Comply with the AI Act, and prove it to your clients.
Hello, has my order been shipped?
Yes, it was shipped this morning. Would you like the tracking link?
Mainly transparency, competent teams and caution.
The people you deal with, when they are interacting with an AI.
Content generated by an AI.
In your teams, on the tools they use.
For screening job applications or assessing your employees.
So as not to stray into them unknowingly.
For most SMEs, the question will not come from an inspection, but from a main contractor asking, in a call for tenders or a questionnaire, for guarantees on your uses of AI. Penalties exist, and for an SME the lower of the two ceilings provided for applies; but what matters is being able to answer your clients.
In stages; law as at 10 October 2026, reviewed every six months.
such as social scoring or emotion recognition in the workplace; and training your teams, with no level to guarantee
telling people they are interacting with an AI, and flagging generated content
technical marking, for systems already on the market
including those used for recruitment (a deadline postponed by a regulation of July 2026)
Sources: Regulation (EU) 2024/1689 on artificial intelligence (official text); Regulation (EU) 2026/1744, which rewrites its Article 4 (AI literacy) and postpones some of its deadlines.
Not sure whether the AI Usage Audit or another offer suits you? The Flash Diagnostic points you in the right direction in two minutes.
Yes, as soon as your teams use an AI tool, ChatGPT included. The European AI regulation (the AI Act) mainly asks three things of an SME:
For most SMEs, the question will first come from a client asking for guarantees, not from an inspection.
Yes. Since 2 August 2026, the European AI regulation has required people to be told when they are interacting with an AI, on your website, on the phone or by email. In everything we deliver that interacts with people, this notice is built in by default. It is also a matter of trust: a customer who finds out afterwards feels deceived.
Yes, everyone in proportion to their use: since February 2025, the European AI regulation has required measures so that your teams master AI. Since July 2026, it is a best-efforts obligation: no specific level has to be guaranteed for any individual. For a specific agent, the onboarding session with its users contributes to this; it is included with the Process Agent, Business Agents and the Company Brain. For broad use of off-the-shelf tools, an AI use charter and awareness-raising for your teams are useful: the AI Usage Audit gives you this charter. The AI Assistant Setup includes it too, with one onboarding session per team on the tool and the assistants set up: it is not general AI training.
In stages, from 2025 to 2027 (law as at 10 October 2026):
Penalties, with high ceilings; for an SME, the lower of the two ceilings provided for applies. For most companies, the concrete risk will first come from a client: not being able to answer when they ask for guarantees on your uses of AI. To assess a risk of penalty, we point you towards your data protection officer or your lawyer.
No, but it is tightly regulated. Systems used for recruitment are classified as high-risk by the European AI regulation, with stricter obligations from 2 December 2027. Never leave the screening of applications or the assessment of your employees to a tool alone: a person must decide. That is why, as things stand, we do not offer application screening; an agent can, however, acknowledge receipt of applications.
Since February 2025, the European AI regulation (the AI Act) has prohibited certain practices, with no possible exception: for example social scoring of people, emotion recognition in the workplace, or biometric categorisation of people by sensitive characteristics. For an SME, the point is to know them, so as not to stray into them unknowingly.
They are not the same as high-risk uses, such as sorting job applications or assessing employees, which are allowed but regulated. Synergetik builds none of them: they are among what we refuse to automate. Whether a specific use falls under them is a legal assessment, which belongs to your data protection officer or lawyer.