Company Brain

Your company’s memory, written down in one place: your teams find the right answer there, your AI agents apply your rules from it. It includes:

• the shared foundation: your fundamentals, from the vision to the shared rules, including strategy, offers and prices, organisation and vocabulary;
• your business domains (a department, a whole area of your activity), at least one, added one by one: vocabulary, processes, rules, special cases;
• what you need to use it day to day: the arbitration rules and rules of use, your agents already in service connected to it, and an interface to question it in plain language.

No: it is never a prerequisite. Task Automation, the Process Agent and Business Agents can be bought without it, before as well as after. A first agent only needs the rules of its own work, written during scoping.

The Company Brain becomes useful when several agents or several teams have to apply the same rules, or when knowledge rests on a few people. It can come first, after a project, or never: it is up to you to decide, and the Scoping Meeting helps you see clearly.

Neither: it is your company’s written memory, built with you. It is structured, dated and kept version after version, readable by your teams and usable by your agents. The Company Brain belongs to you: we are its architect, never its owner. To keep it alive with you, the “Company Brain maintenance” monitoring is offered monthly, on top of Monitoring for what is in service. It is the method we apply to ourselves, every day, set up in your company and tailored to your business.

The Company Brain is priced for your case, because it varies enormously from one company to the next. What sets its price:

• your need: what your teams and agents must find in it;
• the size of your company;
• the volume and diversity of your knowledge, and what is already written down: a company where nothing is written down needs more work than one that is already documented;
• the number of business domains included, always at least one, with the shared foundation;
• where your data is processed.

We assess this with you during the free Scoping Meeting; your detailed quote follows, with the price agreed before we start and the running costs priced in. A business domain already covered by your Business Agents is not charged twice, and the public funding application is included when a scheme can fund the project.

Answers that are right for you, and consistent with each other. Without your rules, an agent answers correctly for everyone else, and wrongly for you. With the Company Brain:

• your agents apply your timeframes, your prices, your tone and your exceptions;
• they stay consistent with each other: the quoting agent and the customer service agent announce the same timeframe;
• they invent less, because they answer from your sources;
• your next agents are set up faster: the knowledge is already there.

Your teams use it too: a newcomer finds the rules, everyone knows which version is authoritative. It is not yet another document base: each business domain is kept up to date by its lead.

No. It writes down your fundamentals and the knowledge of your business domains, so that your teams and your agents apply the same rules. Doing the work is the role of Task Automation, the Process Agent and Business Agents. Your agents already in service are connected to the Company Brain; those that come later will rely on it from the day they go into service.

No. Your strategy remains yours. We structure your fundamentals (vision, priorities, shared rules) and make them usable by your teams and your agents; we do not decide them for you. That is why a business leader available to approve the shared foundation is one of the two conditions for success: management approves it at each milestone, every two weeks.

No: it does not learn on its own. It lives because it is kept up to date by your business domain leads, under your governance, and each change is approved by the lead concerned. Three months after delivery, we measure whether it is still kept up to date: that test tells whether we delivered an asset, and not a document. We also measure the number of rules and decisions written down, and the cost of each new business domain. To keep it alive with you, the “Company Brain maintenance” monitoring is offered, on top of Monitoring for what is in service: update workshops, the integration of your new decisions, a quarterly governance review.

Your business domain leads, one for each business domain (a department, a whole area of your activity): each keeps the knowledge of their own up to date, directly, without going through anyone else. Management approves the shared foundation; your teams use it. Someone can coordinate the whole if you wish, never as a mandatory gateway. You appoint these leads with us from the start, and each learns to keep theirs up to date during onboarding.

Little day to day, once the habit is formed: write down a decision when you take it, update a rule when it changes. The most expensive thing is not doing it, and paying for it later in searching and contradictions.

During set-up, six to ten weeks for a first scope, you need a business leader available to approve the shared foundation and, for each business domain, a lead who reviews theirs at each milestone, every two weeks.

Yes, and it is the right way to start. The shared foundation and one business domain (a department, a whole area of your activity) are enough to begin: the one that matters most to you, or the one your agents already cover. The others are added one by one, once the previous one has proved itself. You do not need to write everything down to start.

A first scope is set up in six to ten weeks. If this business domain has not yet been examined, a Domain Audit can prepare it, depending on the case.

In Europe by default, at no extra cost. In France if you choose, as an option, with a written commitment on where it is located, re-checked every year. Or at your premises, on dedicated infrastructure, after a study. You choose when you order; the option and the annual check are priced in your quote.

You do not pay for it twice. Its knowledge is already written down: the Company Brain quote deducts the work already done, as a business domain’s knowledge is only ever charged once. The Company Brain always includes at least one business domain: this can be it, and your Business Agents are connected to it. Conversely, if your Company Brain already contains a business domain, its knowledge is not charged twice to your Business Agents.

No. Each agent is connected only to the scope it needs, with its rights, its approvals and its owners. The customer service agent reads the shared foundation and the customer relations knowledge; it has no business reading HR files. This access is written down, approved by you, and can be changed or withdrawn at any time.

By keeping a single version of each rule. Four principles see to it:

• a single source for each type of information: a rule lives in one place, other documents refer to it;
• everything is dated and kept version after version: you know which version was authoritative, and when;
• named people have the right to write and approve;
• the shared foundation and the business domains are kept separate: the foundation rarely changes and is approved by management; a business domain changes often and is kept up to date by its lead.

You keep it: it belongs to you, with its history, version after version. Your fundamentals, your rules and the knowledge of your business domains (sales, purchasing…) are yours; we are its architect, never its owner. Structured and dated, it remains readable by your teams and usable by your tools. Monitoring, if you had chosen it, can be stopped from one month to the next, after a three-month commitment.