What is an AI agent? The definition for business leaders
An AI agent receives a goal, chooses the steps and acts in your tools, following your rules. The definition, a concrete example, and what it does not do.
SMEsMid-sized companies
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Getting started
What an AI agent is, and where to start.
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AI agent, chatbot, automation: what are the differences?
Chatbot, automation, assistant, AI agent: what each one does, the effort it takes, and which to choose for the work you want to hand over.
SMEsMid-sized companies
Where should an SME start with AI? The five-step method
No need for a big project: start from lost time, measure it, hand over a first task, then expand. The five-step method, without jargon.
SMEs
Which processes should you hand to an AI agent first? Five criteria
Volume, accessible data, tolerance of error, measurable gain, reversibility: the five criteria for choosing the first work to hand to an AI agent.
SMEsMid-sized companies
ChatGPT, Copilot or a custom agent: which is right for your company?
An off-the-shelf tool helps each person; a custom agent does a specific job in your tools, with your rules. How to choose, and when to combine the two.
SMEsMid-sized companies
Connecting an AI agent to your existing tools, without changing everything
ERP, CRM, accounting, email: an AI agent works in your current tools. How it connects to them, and what to do when a tool resists.
SMEsMid-sized companies
Task, process or business domain: scoping an AI agent project
A task, a process or a whole business domain: three project sizes. How to recognise yours, with examples, before asking for a quote.
SMEsMid-sized companies
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